State Farm® Insurance Agent Mike Mihrzad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael and Rebecca von Loewenfeldt
April 16, 2025
5
out of
5
rating by Michael and Rebecca von Loewenfeldt
"Mike's office is always very helpful with any policy issues. We recently had a very frustrating claims experience, and Kelly from Mike's office was able to work with the claims department and get it fixed right away. I'm only sorry I did not call her sooner. Thanks so much for the great assistance!"
We responded:
"Michael and Rebecca, We appreciate your 5 star review! We are delighted to know you had a great experience with Kelly and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Luis Rivera
April 8, 2025
1
out of
5
rating by Luis Rivera
"Reached out plenty of times, customer service reps have told me I would get a call back and never do."
We responded:
"Dear Luis, Thank you for taking the time to share your experience with us. I’m truly sorry to hear that you’ve had difficulty reaching someone and that you’ve not received the follow-up you were promised. We understand how frustrating that can be, and we genuinely want to help you. While I don’t see your name in our current customer records, I’d love to assist you in any way I can. If you could provide me with a bit more information about the issue you’re facing or the service you’re trying to reach, I will do my best to connect you with the right resources. Please feel free to reach out to me directly at 510-841-6171 or Mike@innerbayinsurance.com, so we can resolve this matter for you. Your satisfaction is important to us, and I hope we can turn your experience around. Thank you again for your feedback, and I look forward to hearing from you soon. Mike Mihrzad Owner"
Deborah Valoma
April 1, 2025
5
out of
5
rating by Deborah Valoma
"State Farm Team Member Kelly Tyson helped me quickly and efficiently. She understood exactly what I needed without a lot of explanation, promptly made the changes to my coverage, and prepared the paperwork I needed without delay. I recommend this office to anyone in need of insurance coverage."
We responded:
"Deborah, Thank you for acknowledging Kelly’s hard work! We’re proud to have team members like her who are dedicated to providing the best service possible."
J. Kotun
March 26, 2025
5
out of
5
rating by J. Kotun
"Hello Mike, Kelly was very helpful in my questions regarding the Auto Renewals. WE ran through a number of certain issues that I might be able to change within my ability , given the big jump of costs after bringing down the last one of April 28. Kelly came up with some ideas I hadn't thought of and was able to make it a bit better for me to covering the current premium . Will have to say that Kelly is great to work with, every time when I come up with questions, and she has a sense of humor that always ends with a really positive conversation. Kelly is a highly on top of all questions and sharp -I always enjoy doing business and speaking with her! Jeff Kotun"
We responded:
"Jeff, we appreciate your kind words about Kelly! She truly goes above and beyond for our customers, and we’re thrilled to hear you had a great experience."
Dan (Mali Mish)
February 4, 2025
5
out of
5
rating by Dan (Mali Mish)
"Worked with Amanda on my insurance policies. She was great. One of my best experiences in acquiring insurance policies. Thank you for making it painless and smooth."
We responded:
"Dan, Thank you for your lovely review! Amanda is a superstar, and we’re thrilled to hear she made such a positive impact on your experience!"
B. Brown
January 28, 2025
5
out of
5
rating by B. Brown
"This agency has been our family insurance go to-for almost 60 years. Why settle for a call center operator or a small cute reptile when you can get first class service from a small number of folks at your local State Farm agent taking care of business."
We responded:
"We’re so grateful for your 5-star review! It’s our pleasure to assist you, and we appreciate your trust in us."
Allan Mills
December 7, 2024
5
out of
5
rating by Allan Mills
"Amanda was great"
We responded:
"Allan, we truly appreciate your positive feedback! It means a lot to our team to know we’re making a difference. Thank you for choosing us"
Mahinder Kumar Riant Malepati
December 3, 2024
5
out of
5
rating by Mahinder Kumar Riant Malepati
"Linda was very helpful"
We responded:
"Thanks so much for your feedback! We’re thrilled to hear you had a positive experience and look forward to assisting you again!"
Nicole Raeburn
November 26, 2024
5
out of
5
rating by Nicole Raeburn
"I really appreciate the remarkably speedy replies from Mike Mihrzad and Kelly Tyson at the Berkeley office. Kelly even got back to me within a few minutes after I sent a time-sensitive email shortly before 5 p.m. on a Friday! Many thanks."
We responded:
"Nicole, we appreciate you taking the time to recognize Kelly’s exceptional service! She’s passionate about helping our customers, and your feedback means a lot to us!"
Carol Kunita
October 17, 2024
5
out of
5
rating by Carol Kunita
"Kelly was very professional and efficient in helping to update my Home Insurance replacement cost estimate form. It was a pleasure to work with someone so patient and pleasant to complete this detailed report."
We responded:
"Carol, Thank you for your kind words about Kelly! We’re glad she could assist you and make your experience enjoyable. We’ll be sure to pass along your compliments!"
robyn tingen
October 7, 2024
5
out of
5
rating by robyn tingen
"Always there to help and gave me better coverage at a cheaper price for both home and auto insurance"
We responded:
"Thank you, Robyn! We appreciate your review. It's great to hear that our team was always there to assist you and provided better coverage for both your home and auto insurance at a more affordable price. We strive to offer the best value and service to our customers. If you have any further questions or need any additional assistance, please don't hesitate to reach out."
Traylene Watson
September 5, 2024
5
out of
5
rating by Traylene Watson
"Thank you Kelly for your attention and patience with helping me with my auto policies. You kept an eye on my initial request to be sure I completed what was needed on my end. All with a very pleasant voice. Thank you."
We responded:
"Thank you, Traylene! Your feedback is truly valued. We're grateful for Kelly's dedicated attention and patience in assisting you with your auto policies. It's fantastic to hear that Kelly went the extra mile to ensure that you completed all the required tasks on your end. We're also delighted that Kelly's pleasant demeanor added to the overall experience. If there's anything else we can assist you with, please don't hesitate to let us know. We're here for you whenever you need us!"
Shelley Carver
September 5, 2024
5
out of
5
rating by Shelley Carver
"Kelly has been amazingly and consistently good at responding to my questions. Great service!"
We responded:
"Thank you, Shelley! We greatly appreciate your review. It's fantastic to hear that Kelly has consistently been amazing in responding to your questions. We are thrilled to provide you with great service. Should you have any further inquiries, please don't hesitate to reach out. We'll always be here to assist you!"
Robert Harris
August 23, 2024
5
out of
5
rating by Robert Harris
"Kelly was very helpful"
We responded:
"Thank you for your review, Robert! We are delighted to hear that Kelly was very helpful and provided you with a good experience. We truly appreciate your feedback and recommendation. Please remember that we are always available to assist you whenever you may need us!"
Nyla
August 23, 2024
5
out of
5
rating by Nyla
"Kelley Tyson really keeps things clear and accessible in this office. It's always a pleasure to speak with her. She has sorted several confusions with my account, things like wrong birth date entered, wrong phone number, etc.and helped set up my auto payments. She also served as facilitator for me when I had an accident out of country (not my fault), helping get my claim started. I highly recommend."
We responded:
"Thank you, Nyla! We're thrilled to hear that Kelly provided such excellent support and made things smooth for you. We appreciate your recommendation and are here whenever you need us!"
Lorri Parmelee
August 15, 2024
5
out of
5
rating by Lorri Parmelee
"Kelly was a great help with my questions about my upcoming insurance"
We responded:
"It's always rewarding to hear from satisfied customers like you, and we're grateful for your positive review."
Salana Byars
July 17, 2024
5
out of
5
rating by Salana Byars
"Sonia is outstanding! Her punctuality is perfect. She gets things done right away and does everything she needs to to make sure I'm happy. Thank you for everything State Farm!"
We responded:
"Salana, Thank you so much for taking the time to leave such a positive review about Sonia and our agency! We truly appreciate your kind words and are thrilled to hear about your outstanding experience. Sonia is indeed an exceptional member of our team. Her commitment to punctuality and efficient service is something we greatly value. We're delighted that she consistently goes above and beyond to ensure your satisfaction. We will be sure to pass along your appreciation to her."
Shirley Reid
July 17, 2024
5
out of
5
rating by Shirley Reid
"Kelly did an excellent job of addressing our needs and followed through promptly. She was a delightful person to talk to and we recommend her highly."
We responded:
"Kelly is truly a gem, and we couldn't be happier to hear that she provided you with delightful service. We appreciate your recommendation and are grateful for your kind words."
James Panico
July 17, 2024
5
out of
5
rating by James Panico
"I recently had the occasion to change car insurance policy providers for two cars in our household. Both Julie and Sonia from this agency were timely, efficient, cooperative and professional. I look forward to working with both of them. A terrific team!"
We responded:
"Thank you for your fantastic review, James! We appreciate your kind words about Sonia and Julie. They are indeed a terrific team, and we're thrilled to hear that they provided you with timely, efficient, cooperative, and professional service during your recent car insurance policy change. We look forward to continuing to work with you!"
Joan Nackerud
June 20, 2024
5
out of
5
rating by Joan Nackerud
"Kelly was extremely helpful and knowledgable reviewing our several insurances, suggesting changes and/or discounts where possible. Definitely enjoyed working with her and welcomed and trusted her recommendations. I'd give her more than 5 stars if I could."
We responded:
"We're grateful for your positive review and appreciate the time you took to share your experience with others, Joan. More than 5 stars speaks volumes! Kelly is awesome, thank you."
Margarita Ayala
May 31, 2024
5
out of
5
rating by Margarita Ayala
"Kelly Tyson has been a big help with any question we may have. She is attentive and quick to respond and helps resolve any issues in a timely manner, highly recommended."
We responded:
"We are truly grateful for your kind words and the recommendation, Margarita! Kelly is amazing and we're lucky to be on her team. We strive to respond promptly and truly cater to your needs. I'm glad we met your expectations. We truly appreciate the glowing review!"
Ana Morais
May 27, 2024
5
out of
5
rating by Ana Morais
"The staff are friendly helpful and professional"
We responded:
"We are delighted to hear that you had a great experience with our office! It is so rewarding to hear that you feel that way about us. Thank you again for taking the time, Ana."
Dobee Snowber
May 24, 2024
5
out of
5
rating by Dobee Snowber
"Great agency. I have had a couple of issues come up over the last few weeks and dealt with Amanda. She has been responsive and very helpful in getting me the documentation I needed. Thank you!"
We responded:
"Thank you so much for taking the time to leave us a positive review! We truly appreciate your business and are thrilled to hear that you had a great experience with our agency. We're glad that Amanda was able to assist you promptly. Thank you again for the positive feedback!"
kari
May 22, 2024
5
out of
5
rating by kari
"Kelly and everyone at the office have been great. Always helpful and responsive."
We responded:
"Thank you for your 5 star review, Kari! We appreciate your kind words and agree, Kelly is awesome! Thank you again!"
Steven F Pedersen
May 20, 2024
5
out of
5
rating by Steven F Pedersen
"Seamless interaction. Mike and his team make all insurance concerns very easy."
We responded:
"Thank you for your kind words, Steven. We try our best to be there when you need us. We appreciate you working with us!"